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FAQs

Can members of the general public buy our images?

Yes. Anyone can purchase our images or a licence for use in printed or online media.

 

Do I need to register to make purchases on the site?

You will need to register for an account to start using our site. Un-registered users may browse our collection but can’t save images or make purchases. If you haven’t already done so create your RIBApix account now by clicking on "My account" at the top of the page and then click on "Registration".

 

How do I log in and out of my RIBApix account?

To log into the site, click the “My account” button at the top of the page and then click on “Log in” on the dropdown menu.

To log out, click the “My account” button at the top of the page and then click on “Log out” on the dropdown menu.

 

What payment methods do you accept?

You can pay either by VISA or Master Card. We are unable to accept American Express, Electron cards, cheques, cash, or postal orders through the post. Orders will only be processed if you provide the card holder's name as it is shown on the card together with the postcode that appears on the card statement. No responsibility can be taken by RIBA for incorrect or incomplete details submitted on the website.

 

Can I use a downloaded image in educational or university work?

Please refer to our Terms & Conditions for rights and usage queries. 

Registered users may freely download low resolution images with a small watermark on one corner for educational uses such as essays and dissertations provided that each image is fully credited. To download a copy of an image click on “Licence Type”, then “Digital Media”, then “Usage” and then “Digital file (low resolution, watermarked) for academic, personal use or research only [NOT FOR PUBLICATION IN ANY MEDIA]”.

 

I've downloaded my image but where did it download to?

Each web browser has its own setting for where downloads are sent to, please refer to your browsers settings or preferences to see this location.

 

Why do some images have imperfections or blemishes?

Our archive contains images from a variety of sources including scanned photos, digital images and drawings many of which may have imperfections or damage due to age. Your image will be an accurate representation of the original image.

 

What is your image takedown policy?

 RIBApix Takedown Policy

We will always act in good faith when publishing materials online, but from time to time we may publish material that inadvertently is in breach of copyright, or could be considered to contain sensitive personal data, obscene or defamatory content.

If we receive a written request to remove material from RIBApix we will consider removing the material in question. A review panel (the Panel) will then assess the request and consider it on its merits. The Panel will aim to respond definitively to such requests within six weeks but may require additional time to seek external advice where appropriate. In certain scenarios the RIBA may decide, following a period of extended arbitration, that a removal request have been sufficiently dealt with. In such scenarios, no further correspondence will be entered into.

The Panel may direct continued withdrawal of the material if at least one of the following applies:

  • The material is protected by copyright and the copyright-holder refuses permission for it to be made available online.
  • The material is personal information about someone who is still alive and continued online access would be unlawful or unfair to him or her under the Data Protection Act 2018 or would breach his/her or his/her family’s right to a private and family life under the Human Rights Act 1998.
  • The material is personal information about a deceased individual that requires restriction in accordance with RIBA’s Privacy Policy.
  • The material is defamatory or obscene.
  • The material acquires sensitivity by virtue of being made available online.

Where material is removed for reasons of data protection or sensitivity, its removal will be considered as temporary and it will be restored at a date decided by the Panel once its sensitivity is deemed to have subsided. Where material is removed for reasons of copyright, its removal will be considered as lasting until such time as copyright in the material expires or until the rights-holder agrees that the material may be reinstated.

To contact us about removal of material, please email our Imaging Services team at RIBApix@riba.org, or write to us at:

RIBA Imaging Services
66 Portland Place
London W1B 1AD, UK

This policy will be updated annually: next update May 2022

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